Track Leading Indicators

asking and results · tactic

Track the actions you take and the replies they get, since deals arrive too late to steer by. Your personal outreach should beat mass-email benchmarks.

The idea

Relationship results show up months or years later, if they show up at all. So, like the tire-pressure light on your dashboard, you need signals that warn you early. There are two kinds. The first is your own activity: how many touches, meetings and people you're engaging against your plan. The second is the immediate response: replies, clicks, a thank-you for the gift. Mailchimp puts average consulting-industry email campaigns at a 19.5% open rate and a 2.26% click rate. Those are mass, impersonal sends. If your personal outreach does worse than that, something's off. Are your messages coming across as generic?

How to do it

  1. Run the math: people x touches per year = minimum engagements. 250 people quarterly is 1,000 touches a year, about 19 a week or 4 a day.
  2. Track weekly whether you hit that number.
  3. Score your health: share of people you've reached within their interval.
  4. Track the immediate response to each action: opens, clicks, replies, a thank-you for a gift.
  5. Test cheaply: last names A-M get one version of a message, N-Z another. Compare response rates.

Example

Say you want to reach 250 contacts every 90 days, and you're hitting half of them on time. That's 50%. In school that's an F. At Contactually we built a Network Health Score to show how closely you're tracking toward your goal, with green for healthy relationships and red for ones that need attention.

Watch out for

Sources

Relatable: Set a cadence on each sphere in Relatable and the relationship radar shows who's slipping, but a spreadsheet with a last-contact column gets you most of the way. How-to: Set how often you want to stay in touch, See your whole network at a glance.

Related frameworks

Read next

By Zvi Band. Newsletter: Your Network Starts with You. Book: Success Is in Your Sphere.