Anything But Business

staying in touch · principle

When you reach out to your sphere, talk about anything except your business. Show you care, and skip the reminder of what you sell.

The idea

In my coaching, where most members were real estate agents, there was one recurring "don't." We'd quiz people on it: when you reach out to your sphere, what's the ONE thing you don't talk about? Real estate. Swap in your own industry. Ask about their thoughts, feelings and opinions, and find a way to show you care.

How to do it

  1. Before sending, run the care test: am I just sharing information, or just reminding them what I do? How does this show I care?
  2. Talk about them: thoughts, feelings, opinions, what they're up to.
  3. Show care in plain ways: remember a date, congratulate a win, invite them to something, offer help, share a book.

Example

John Corcoran, one of the best connectors I know, met the co-owner of a big software company at a conference, a company he hoped to partner with someday. They never talked business. It came out that both of their sons played little league, so they spent the conversation on travel teams, and John shared what he'd learned managing it as the kids' schedules got busier. The same goes for reconnecting with someone you already like: no pitch, no agenda, just "Hey! You popped into my head today. How are you?"

Sources

Related frameworks

Read next

By Zvi Band. Newsletter: Your Network Starts with You. Book: Success Is in Your Sphere.