When an intro or something to share comes up mid-conversation, do it right then instead of promising to; if it takes under 90 seconds, do it now.
The idea
You're on a call. They mention needing a good tax attorney. You know exactly who. You say "I'll connect you two," you hang up, life happens, and the intro never goes out. You're not a bad person, you're human. When you defer, you hand the job to future-you, who has an overflowing inbox, back-to-back meetings and no memory of the promise. Future-you is a lot less reliable than right-now-you. So skip the promise and do it while the idea is alive.
How to do it
The moment an intro, article or resource comes up, say "give me a sec."
Do it right there: send the intro, find the book, forward the doc.
Use voice dictation so you barely break stride. Bonus: they hear how you describe them.
Apply the 90-second rule. If it takes less than 90 seconds (intros almost always do), do it now.
Anything you can't do on the spot goes into a follow-up email, sent right away, listing what you committed to.
Example
I've watched someone do this on call after call: the second a connection opportunity comes up, she pauses and acts on it. Saying "give me a sec" might feel slightly awkward, but people are impressed by it. It takes a couple of minutes and separates you from the 90% who had the same idea and did nothing.
Watch out for
For intros, use double opt-in: ask permission before connecting people, even when you're moving fast.
Relatable: Relatable's introduction tool runs the double opt-in for you, so even the intro you send mid-call asks both sides first. How-to: Make a warm introduction.
The Post-Meeting Protocol: Right after a meeting, send a follow-up listing what you committed to, then block weekly time to process notes and act on tasks.
The Double Opt-In Introduction: Ask both people before connecting them, give a specific reason, and only make introductions both would thank you for.
End With an Open Loop: Before goodbye, name one specific thing in their life with a rough timeline that you'll check back on, write it down, and follow through.