Personalization Over Price

gifts and gratitude · tactic

Choose with their eyes, wrap it well with a handwritten note, and favor books, local treats or donations over generic gift baskets.

The idea

The barrier to showing you know, like, trust and appreciate someone is low. A gift only has to be meaningful, relevant and authentic. A simple custom gift beats a hefty price tag, and how it arrives matters as much as what's inside. Scale the effort to the relationship, and remember that how they experience it can be wildly different from what you paid.

How to do it

  1. Start from what you know about them: kids, hobbies, where they're from, something they mentioned.
  2. Pick something personal. Good defaults: a book that changed you, with a note on why; a gift certificate to a new local restaurant; a small donation in their name to a cause they care about; a treat from their hometown.
  3. Share a piece of yourself with a local item. I've been known to mail a shaker of Old Bay, a seasoning some people in our region use more than salt and pepper, and that's rarely seen elsewhere.
  4. Present it well: beautiful packaging and a handwritten note, not yet-another-Amazon-box.
  5. Don't try for a perfect record. Ruhlin aimed for eight or nine out of 10.

Example

I once got the worst gift basket ever: "artisanal" snacks we'd never eat, every item glued to the next so it looked good on arrival, and 15 minutes of rage-peeling. Compare that to a passive recruiting candidate who mentioned his kid was into basketball. Instead of a milquetoast thank-you email, I shipped a basketball from Amazon with a short note. He'd see it in his driveway every day.

Watch out for

Sources

Related frameworks

Read next

By Zvi Band. Newsletter: Your Network Starts with You. Book: Success Is in Your Sphere.