The Ben Franklin Effect

asking and results · principle

People who've done you a favor tend to like you more and do more, so start with small, interesting, easy favors.

The idea

Ben Franklin won over a political rival by asking if he could borrow a rare book the man owned. The two became lifelong friends. That's now called the Ben Franklin effect: once someone has done you a favor, they're more inclined to do another. Favors build goodwill and make people feel invested in the relationship; once someone has put effort into you, they see you as worth the effort. Franklin's ask was perfect because it was interesting, easy to grant, and flattering, since it implied the man had a collection worth borrowing from.

How to do it

  1. Before asking, check: is it interesting? Flattering? Easy to fulfill? How will it make them feel?
  2. Sequence small to large. Ask for the time before you ask for directions.
  3. Give them an easy way to say no without having to say no.
  4. Let a small yes lead to the next conversation.

Example

I usually breeze past people with clipboards on city sidewalks. One day I got roped in. To my relief, he didn't ask for money, just my name and email for a petition. Sure. Then came the emails, and eventually, yes, the ask for a donation. By then I was a lot more inclined to give. One small request at a time.

Script

Instead of "Want to meet for coffee?": "I'll be in Dupont Circle on Friday and thought of you. Is your office still there?" If they're interested and free, they'll invite you.

Watch out for

Sources

Related frameworks

Read next

By Zvi Band. Newsletter: Your Network Starts with You. Book: Success Is in Your Sphere.