Show You Like Them

meeting people · principle

Lead with liking ("you matter") over utility ("you're useful to me"); use their name, ask about what they care about, and listen.

The idea

Dale Carnegie nailed this in 1936: showing someone you value them and showing them you like them land very differently. "I value your expertise" says you're useful to me. Genuine interest in them as a person says you matter. Robert Cialdini put it plainly: "The number one rule for salespeople is to show customers that you genuinely like them." The counterintuitive first move is to prove you don't need their help. An agenda written all over your face triggers their defenses. Curiosity makes you the person who sees them.

How to do it

  1. Remember their name and use it.
  2. Do two minutes of homework. Find something they posted that wasn't about work, and ask about that.
  3. Listen 75% of the time, without interrupting.
  4. Find the shared experience: you both have teenagers, you both hate networking events. Connection happens in the overlap.
  5. Between meetings, keep showing it in the simplest way (see Script).

Example

I once watched someone at the next table torpedo a first meeting by opening with "I really value what you do in the defense space." The other person gave that polite, dead-behind-the-eyes smile we all know, and the meeting looked like it limped along for 20 awkward minutes before mercifully ending. (I was supposed to be reviewing a legal document. I needed the distraction.)

Script

"Hey, just thought of you. Hope you're doing well!"

Watch out for

Sources

Related frameworks

Read next

By Zvi Band. Newsletter: Your Network Starts with You. Book: Success Is in Your Sphere.