Positive Imbalance

foundations · principle

Generosity that isn't immediately repaid strengthens bonds, so skip the instant quid pro quo and let the scales stay uneven for a while.

The idea

Most of us run relationships like vending machines: coffee for coffee, intro for intro, books balanced right away. Social exchange theory, from George Homans and Peter Blau in the 1960s, holds that relationships are built on exchanges of value, and research shows delayed reciprocation builds stronger bonds than instant payback. The person who helped you feels invested in your success, the connection stays open, and a return that comes months later lands with more weight because nobody expected it. Researchers call these unresolved exchanges a "positive imbalance."

How to do it

  1. Next time someone does something nice for you, say thank you, and resist the urge to repay it immediately.
  2. Watch for a chance to help them down the road, when they least expect it.
  3. Keep a simple list of who helped you and when.
  4. Set reminders to come back months later with delayed gratitude. No ask attached.

Example

Think about your strongest professional relationships. I'd bet they didn't start with an even trade. Someone spent an hour helping you solve a problem and asked for nothing, or you made an intro that led to a big deal and the other person didn't scramble to pay you back. The uneven exchange became a reason to keep talking.

Script

"I was thinking about that introduction you made to Sarah last spring. Just wanted you to know it led to one of our biggest clients this year. Still grateful."

Watch out for

Sources

Relatable: A note in Relatable on who helped you, plus a reminder to circle back months later, covers this. So does a notebook and a calendar reminder. How-to: Set and manage reminders.

Related frameworks

Read next

By Zvi Band. Newsletter: Your Network Starts with You. Book: Success Is in Your Sphere.