Stand Out

adding value · principle

Identical annual gestures become wallpaper. Change the occasion, the timing, the channel or the format, within reasonable bounds, so you get noticed.

The idea

You're never the only one asking for someone's attention, and the expected gesture stops registering. Seth Godin put it simply in Purple Cow: you're either remarkable or invisible. Study what everyone else does, and then either do it better or do something different. What it takes is intention.

How to do it

  1. Pick a different occasion. Skip the December pile-up. A DC company I know skips the holiday party and throws a huge Cinco de Mayo event instead.
  2. Time-shift. Congratulate a new job at one month and again at one year, when nobody else does.
  3. Change channels. Answer a post with a text or a call instead of another comment.
  4. Change the format. A hot sauce tasting instead of a wine tasting. A walking meeting instead of a conference room. A voice message instead of an email.
  5. Make the generic personal. Go past the "Happy 4th!" that the optometrist you last saw five years ago sends everyone.

Example

Every December my lawyer, whom I love, sends the same giant logo-stamped chocolate bar, little hammer included. Our new hires get a kick out of it. I've received the identical gift for about 10 years. It's so expected that if it ever stopped coming, I'd be insulted. Compare the Savannah Bananas: they made baseball fun enough that my kids sat transfixed for four hours.

Script

"Hey! Just want to wish you a happy 4th! I'm dropping off our eldest at summer camp (!!!!) then the usual BBQ. Hope you have a fantastic day!"

Watch out for

Sources

Related frameworks

Read next

By Zvi Band. Newsletter: Your Network Starts with You. Book: Success Is in Your Sphere.