Lead by Sharing

conversations · tactic

When a conversation stalls, share something about yourself first. Volunteering information invites them to share back.

The idea

Not everyone is an open book, and that's OK. When your questions keep getting "Oh, not much," stop asking and answer the question yourself. We tend to mirror each other, so volunteering something specific sets a norm and nudges them to reciprocate. It also takes the pressure off: instead of an interrogation, they get a few on-ramps and pick whichever one interests them. It won't work every time, but it's a solid Plan B.

How to do it

  1. When a question lands flat, answer it yourself with something specific.
  2. Swap the one-word "Good" or "Busy!" for something real: what you listened to on the way over, the book you're reading, what's exciting you at work.
  3. It doesn't have to be sunshine. Something small that shows your life isn't perfect works best.
  4. When they respond, ask about them in return.

Example

The book walks through an exchange like this. I ask what someone and their family are doing this weekend and get "Oh, not much." So I volunteer our own plan (Power Rangers on Ice, with our daughter) and joke about the screaming kids. They laugh and ask about our kids, and within a minute I've learned they're parents of two young kids with a hockey game and a ballet recital that weekend.

Script

"I just got back from X and I'm still processing it."

"I'm doing great, but I stubbed my toe this morning and it feels like it's gonna fall off!"

Sources

Related frameworks

Read next

By Zvi Band. Newsletter: Your Network Starts with You. Book: Success Is in Your Sphere.